Lesson 3.1 · 4 min
§ 5 Premises
Open in the coursewith narrated slides, a checklist to tick off and a quiz
At a glance
- Rooms that fit what you offer. The size, number and equipment of the rooms match your services. Access and equipment take the Disability Equality Act into account.
- Toilet and hand washing. For patients: a toilet and somewhere to wash their hands, with water, soap and disposable towels or an electric hand dryer.
- Confidential and smoke-free. Conversations, administrative ones included, stay confidential. Smoking is banned in the practice.
In detail
What § 5 requires
- The rooms meet the medical and administrative needs of your services in their size, the number of rooms and their equipment § 5(1).
- Access and equipment take the Federal Disability Equality Act into account § 5(2). What that means for people with reduced mobility is set out in § 21 (lesson 3.2).
- Patients have a toilet and a place to wash their hands, with water, soap and disposable towels or an electric hand dryer § 5(3).
- The conversation between doctor and patient stays confidential, and administrative matters can be discussed confidentially too § 5(4).
- The smoking ban is enforced § 5(5).
What the Hygiene Regulation adds
Toilet areas have a washbasin, a soap dispenser, paper towels and a waste bin. Toilets used by medical staff also have fixed, hands-free dispensers for liquid soap and hand disinfectant, or touch-free sensor dispensers Hygiene-V § 8(7).
What works as proof
- a floor plan showing what each room is used for;
- photos of reception and the waiting area showing how confidentiality is kept;
- a no-smoking notice.
Common gaps
- The waiting room hears every conversation at reception.
- The patient toilet has cloth towels instead of disposable ones.
Checklist
- The size, number and equipment of the rooms fit the services offered.
- Patients have a toilet and a washbasin with soap and disposable towels or a hand dryer.
- Administrative matters can be discussed confidentially at reception.
- The smoking ban is enforced.
Quiz
What must patients have under § 5(3)?
- A drinks machine
- A changing table
- A separate waiting room per doctor
- A toilet and a place to wash their hands with water, soap and disposable towels or an electric hand dryer
Show the answer
The answer is D: A toilet and a place to wash their hands with water, soap and disposable towels or an electric hand dryer. § 5(3) names a toilet and a washbasin with water, soap and disposable towels or an electric device to dry hands.
Sources
This lesson's statements rest on:
Not legal advice. What counts is the text of the QS-VO 2024 in the Federal Legal Information System (version of 3 October 2026) and the Austrian Medical Chamber's Hygiene Regulation 2014. Not an offer of ÖQMED, the BIQG or the Medical Chamber.